Jenny started working in insurance in 2001 as a receptionist for a local insurance company. She was quickly moved to customer service, where she assisted with customer requests, policy changes, and underwriting. By 2002, she was promoted to administrative assistance for the claims department and was responsible for opening new claims, assigning claims to adjusters, and issuing claims checks. Within two years, Jenny obtained her 6-20 license and was promoted to an in-house claims adjuster. She attended the Vale National Institute in Fort Worth, Texas to learn more about writing and processing estimates and once she returned from the course, began working in the field as an adjuster. In 2007, Jenny moved to Southern Financial Insurance Group for its grand opening. She obtained her 2-20 license and began working as an independent agent. Since she started at SFIG, Jenny has worked diligently on new business sales for personal lines customers, rounding accounts, maintaining a renewal book of business, agency procedures, marketing, accounting, and training.